Custom pet urns from your photos. Here is every step.
You send a few photos of your pet. We sculpt a design by hand and send it to you the same day or the next working day. You say yes, or tell us what to change. Then we make it in cast stone and finish it by hand in our Lake District studio. It works the same way for our memorial stones and sculptures.
Last checked 13 November 2026
- Your design
- The same day or the next working day
- Changes
- One round included, two at most
- Making
- 7 working days, or 10 if personalized, from your yes
- Delivery
- Royal Mail, to the UK and the US
Their photo. Then their design.
Before anything is made, you see the design we sculpted from your photos, beside the photo it came from. Look as closely as you like. If something is not quite them, tell us and we will change it.
You know them. We do the designing.
You don't need a sculpture brief or a perfect photo. A few photos and a little about them is enough to begin.
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Photos
YouOrder, or ask for a free design, and send a few photos of your pet. Add them on the product page, or reply to your order email with them.
WeLook through every photo and choose the ones that show them best.
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Design
YouNothing yet. Tell us anything we should know about them, if you like.
WeSculpt the design by hand from your photos and send it to you the same day or the next working day.
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Your yes
YouLook closely, then say yes, or tell us what to change. One round of changes is included, two at most.
WeMake your changes and send the design again. With a free design, you pay only when you say yes.
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Made by hand
YouNothing. This part is ours.
WeMake it in cast stone and finish it by hand, in white, or in black with gold for the canopic urn. It takes 7 working days, or 10 if personalized, from your yes.
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With you
YouLook out for one last photo, then your parcel.
WeSend you a photo of the finished piece before we pack it, then post it by Royal Mail to the UK or the US.
You see it before we make it.
We sculpt the design from your photos and send it to you first. Your days start from your yes.
- Your design comes the same day or the next working day.
- One round of changes is included, two at most.
- On a paid order we wait about 48 hours for your reply. Need longer? Tell us and we wait. If we hear nothing at all, we go ahead and make it, so your piece is not held up.
- With a free design, you pay only when you say yes.
- Made in 10 working days from your yes. Our own designs, with no design to approve, take 7 working days from your order.
Example, not your pet
Thank you. We start making it.
Changes 1 used, two at most
Your days from your yes
Made in 10 working days from your yes. Shipping time comes after this.
Your questions, answered plainly.
Will it look like them?
It is sculpted by hand from your own photos to look like your pet, not a breed model, and you see the design before we make it.
Tell us the things you knew best: the tilt of the head, the ears, a look they gave you. We sculpt toward those. For the canopic urn we also sculpt reliefs around the jar from what you tell us about their life, so it is never a fixed design.
A likeness in stone shows the shape of their face, not every hair or the colors of their coat. The finish is white, or black with gold for the canopic urn.
What photos work best?
A few clear photos of their face in good light, from more than one angle.
- One straight on, at their eye level.
- One from the side, to show the shape of the head and ears.
- Any that show a marking, a look or an expression you love.
Phone photos are fine. If the photos you have are old or not quite sharp, send them anyway and we will tell you what we can do. Not sure which to pick? Send a few and we'll choose.
What if I want a change?
Tell us when you see the design and we change it: one round of changes is included, two at most.
Reply to the design email with what you would like different. On a paid order we wait about 48 hours for your reply. Need longer? Tell us and we wait. If we hear nothing at all, we go ahead and make it, so your piece is not held up.
How long does it take?
The design comes the same day or the next working day; making then takes 7 working days, or 10 if personalized, from your yes.
A piece sculpted from your photos, or one with a name on it, counts as personalized. Delivery time comes after the making time.
What does it cost to see a design?
Nothing. Ask for a free design and you pay only when you say yes.
You can also order straight away. Either way, we send you the design to look at before we make it.
Their own little place in the world.
See every urn, or answer a few quick questions and we will show you the pieces that fit.