Contact
Contact White Doe. Ask us anything.
Write to us before you order or after. We are a small studio in the Lake District, and we read every message ourselves.
01 / Write to us
Email us, or use the form.
hello@whitedoeurns.comAlready ordered? Reply to your order email, with photos if you have not sent them yet.
Thinking about a piece? The quickest way to begin is the free design button on each piece's page.
02 / Before you write
You may find your answer here.
How do I send my photos?
Add them on the product page when you order, or reply to your order email with them.
Can I ask for a free design?
Yes: use the free design button on the piece you like, or email us your photos and tell us which piece.
How long will my order take?
Making takes 7 working days, or 10 if personalized (from the day you say yes to the design), then shipping.
Something arrived damaged?
Email us a photo of the piece and the box, and we will put it right.